• I do not have a paypal account. Am I still able to place an order with DVDMixtape.com? Yes, in the past it was the case that paypal required all users to register an account, but under the updated system all you need is a valid credit/debit card to order.

• I am located outside of the United States, does DVDMixtape.com ship internationally? Yes we do, however there is an additional (+$5.00) international shipping charge that will applied to your order after checkout as a seperate transaction. A representaive from our staff will contact you in regards to this, however if you decline the additional charge your orginal order will also be refunded. Also note that all of our DVDs are formatted in (US: Region 1) NTSC. Player compatibility can very by region so please consult your dvd players owners manual if you think you may have issues with compatibility.

• I noticed that DVDMixtape.com is located in the Bay Area and so am I, can I pick my order up in person? No. Unfortunately, because we ship upwards of 100 discs every week we do not have the personnel to accommodate these requests.

• How long should my order take to ship? Exact shipping times vary by zip code, but generally you should expect the DVD(s) at your shipping address within 3-7 business days after you have placed an order.

• I recieved my disc and although it plays fine in my home dvd player, when I try to play it in my car it skips and/or gives an error message? Although we use the most universal DVD recording formats available making incopatible discs an extremely rare occurance, we realize that Mobile DVD players are particularly sensitive to the way in which a disc is formatted. If you feel as though the disc you recieved is incompatible please return it within 30 days for a refund and/or exchange encoded in a different format.